Discover my work, projects, and skills. Feel free to explore and get in touch.
A Network Engineer eager to break into the cloud industry.
June 2020 · Present
NetMD
Monitored multiple client networks and servers, performed troubleshooting, and documented root cause analysis for outages. Managed trouble tickets. Used Packet Trap and SolarWinds RMM for monitoring. Handled new employee onboarding and training, including creating documents and video tutorials.
Sept 2919 · March 2020
Intertouch Business Solutions
Scope of work includes Remote management and 24/7 monitoring of Global Network Operations. Ensure the stable operations and efficient performance of the network infrastructure. Troubleshoot networking issues i.e.. AP, switch, and Firewalls.
May 2018 · Sept 2019
Reboot Computer Services
Served as client/vendor contact, managed Windows server updates, configured Cisco switches, and handled WordPress and Microweber websites. Created product/service documentation and helped set up a startup call center, including software installation and network setup.
Nov 2016 · Jan 2018
Fujitsu Philippines
Served as the main contact for end users and coordinator for IT groups, identifying issues and either resolving or escalating them. Managed VIP cases as part of the SD tier 2 team.
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